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A mattress that make you Sleep as Sweetly as a Baby
Remember the tranquility of a baby’s sleep? That serenity can be yours, night after night, with the Napureflex mattress. It’s engineered to replicate the gentle embrace of a mother’s arms, cocooning you in unparalleled comfort. Say goodbye to restlessness and hello to rejuvenating, baby-like sleep.
Unwind, Unplug, and Unwind
The Napureflex Mattress transforms your sleep space into a temple of tranquility. Sink into a world of serenity, free from pressure points and discomfort. Let go of the stresses and let the mattress do the work, cradling you into the peaceful realms of dreamland.
Craftsmanship That Speaks Volumes
We take pride in our commitment to quality. Each Napureflex mattress is crafted with precision and care, using the finest materials available. Our dedication to excellence ensures that you’re investing in a mattress that will stand the test of time, providing you with countless nights of unparalleled comfort.
Reclaim Your 1/3 of Life
It’s estimated that we spend a third of our lives in bed. Why not make it the best third? With the Napureflex mattress, you’re not just buying a mattress; you’re investing in a lifetime of sweet, rejuvenating sleep.
Reclaim Your 1/3 of Life
It’s estimated that we spend a third of our lives in bed. Why not make it the best third? With the Napureflex mattress, you’re not just buying a mattress; you’re investing in a lifetime of sweet, rejuvenating sleep.
Why Choose Us?
Rediscover the Joy of Sleep, Improve your sleep with Napureflex!
Superior Quality
Napureflex is made by Malaysia’s largest natural latex bedding manufacturer.
Natural Comfort
Napureflex has unique 7-Zone Back Care latex support to minimize pressure points and reduce tossing and turning which in turn improves quality of sleep.
Therapeutic Support
The natural resilience of Napureflex back care mattresses provides therapeutic support for a proper sleeping posture that is essential for back care.
Balanced Comfort
Firm interior support with soft, plush Napureflex latex padding offers you unmatched comfort that you deserve after a day’s hard work.
Vibration Absorption
Napureflex latex has superb vibration absorption capabilities that guarantee you a truly undisturbed sleep, which is important for your body’s rejuvenation.
Hypoallergenic
Clinically tested Napureflex latex mattresses are hypoallergenic and safe for all, including infants.
Breathable Design
The ultra-micro-cellular structure of Napureflex latex promotes airflow, keeping you cool and comfortable all night.
No-Flip Design
Napureflex mattresses are engineered to avoid the need for flipping, reducing the risk of back strain.Napureflex is a No.1 natural latex mattress in Malaysia. The inherent high elasticity and resilience of natural latex helps to ensure that your sleep every night is of the highest quality.
Makeup Locking.
100% Vegan and Cruelty-Free
Our formulas are obtained through an avantgarde method of culture care of skin.
Cruelty-Free Cosmetics: Ethical Beauty for a Compassionate World
Use ethical and sustainable beauty products by choosing vegan cosmetics.
for man
Clean products to help you feel good in your body.
FAQ
Payment options - ipay88
What payment method can I make?
• FPX (Online banking payment)
• Credit card including Visa, Mastercard, and American Express
• Debit/bank card
• 0% interest installments
• Touch 'n Go eWallet (Select ‘2C2P’ upon checkout)
Do you offer the installment plan?
Which bank’s credit card can be used for installment?
Is it 0% interest installment?
Delivery info & timing
Is the delivery free in Malaysia?
Yes, it’s free delivery to your home within Malaysia, but we currently deliver within West Malaysia only.
How long will it take to deliver?
Next day delivery within klang valley, 1-5 working days for peninsular malaysia.
How do I track my order delivery status?
Should I be at home for delivery?
Yes, our delivery team or courier service will call you before delivery.
Can you deliver on the weekend?
Return Policy
How does 100-days trial period work?
We are offering our customers to try our mattress for 100 days at your home. In the event that you find the mattress does not meet your expectations, we have a straightforward return policy in place with a full refund, but I believe you will fall in love with Napureflex. Due to our body needing time to adapt to a new mattress, you are only allowed to return after trying 30days.
Are there any charges for return?
No, it's a free return.
Do I need to keep the packaging box or plastic wrap for return?
No for the box, but please keep the plastic wrap for mattress return.
How do I return the mattress?
Just email to our support or chat with our customer service, provide us your order details.
Our team will guide you through the necessary steps and provide you with a Return Authorization (RA) number.
When can I expect to receive my refund?
Upon receiving the returned mattress, our team will conduct a thorough inspection of the mattress. Once the inspection is successfully completed, we will process your refund. Please allow 7 business days for the refund to reflect in your account.
How do I check for the refund status?
You may reach us at our support email or chat with our customer service.
What will you do for the return mattress?
Returned mattresses will be donated to charity or sent for disposal, so you don’t have to worry about buying a mattress returned by someone else.
Warranty coverage
How does 10-years warranty cover
-The warranty covers only manufacturing defects with a visible indentation of more than 2cm on Napure latex
-Normal body impression on the quilted outer cover is not considered a manufacturing defect.
-The warranty does not cover defects caused by misuse, including among others, placing the mattress on a poor bed frame, jumping, spilling liquid on the mattress etc.
-If the warranty is triggered within the first 2 years upon delivery, Napureflex will at its discretion repair or replace the Napure mattress at no charge (excluding transportation charges).
-If the warranty is triggered after the first 2 years, the owner will have to bear a pro-rated cost of 1/10th per year of the prevailing list price plus transportation charge.
- This warranty does not cover damage done by natural disasters.
- This warranty is non-transferable and applies only to the original purchaser.
How do I make a warranty claim?
To initiate a warranty claim, please contact our customer support team at Customer Support Contact and provide your order details.
Note: Please retain your original sales receipt as proof of purchase for warranty claims.
Product Use & Care Instructions
How long will Napureflex need to expand?
Once you unbox the Napureflex, leave it for expansion and it will take the full shape at least 24 hours. Share or tag us your unbox magic moment in Tiktok or Instagram, a free gift will be given away for you.
When can I sleep on Napuflex?
Once unboxed, it may take up 24 to 48 hours to fully expand and regain its original shape. However, We recommend allowing your mattress at least one hour to expand before you can sleep on it.
Do I need to flip the Napureflex once a while?
Napureflex is "Turn-Free" mattress. This means you do not need to periodically flip and rotate your mattresses to maintain them. Our latex layers are already optimized for comfort and support.
How long can Napureflex be kept inside the delivery box?
The sooner you unbox the better it inflates to its shape. Recommended not to keep more than 2 weeks.
Does the Napureflex sleep hot?
No, Napureflex is covered with Cool-silk fabric that provides a cool and refreshing sleeping surface for sleepers.
What is the weight and how big is the box?
King size = 188cm X 45cm X 45cm = 35kg(Gross Weight)
Queen Size = 158cm X 45cm X 45cm = 31.5kg(Gross Weight)
Step-by-step instructions for unboxing Napureflex
Napureflex’s Care
 | All Napureflex mattresses are “Turn-Free”. This means you do not need to periodically flip and rotate your mattresses to maintain them. |
| All Napureflex mattresses are “Turn-Free”. This means you do not need to periodically flip and rotate your mattresses to maintain them. |
| Do not expose Napureflex mattresses to direct sunlight. |
| Do not expose Napureflex mattresses to prolonged direct heating sources of above 60°C. |
| Do not spill liquid onto the mattress. Should this happen, just air it by fan. |
| Do not expose Napureflex to corrosive fumes, gases and solutions (acid and alkaline). |
| Do not expose Napureflex to solvent and oil. |
| Do not expose Napureflex latex to direct contact with metallic materials. |
Testimonials
Experience Napureflex Today!
Say goodbye to sleepless nights and hello to the sweetest sleep of your life. Experience the difference a Napureflex mattress can make. Visit our show room or explore our range at our website. Embrace the future of sleep and wake up to a life of blissful mornings.